Frequently Asked Questions

If you have any further questions please do not hestitate to contact us at:

teassential@gmail.com

Can I order online and pickup my order in store?

Yes! At checkout, enter the promo code: LOCAL . This will deduct your shipping cost and let us know that you'll be coming into the store to pick up your order. We will send you an email once the order is ready for pickup. Depending on the time of your order,  usually it will be ready within the same day.

Does your store have a seating area?

Yes! Our store has a tea bar and cozy seating areas. We also make iced teas, bubble tea, lattes, matcha lattes and brewed coffee. We're also able to provide our teas to-go.

Are your teas Organic?

All our teas contain only natural, organic ingredients. The teas that are listed as "Organic" are officially certified Organic according to Canadian health standards. For the teas that do not list Organic in their name, it means that the blending process of those teas is not certified organic. So they have been blended in a facility where non-organic ingredients may be present.